Terms of service
Last updated: October 11, 2026.
Service
Private pre-booked transfers (airport ↔ hotel and point to point) in Punta Cana and surrounding areas, provided by the partner operator assigned to your booking.
Bookings
Each booking generates a unique reference (PG-XXXXXX) and, where applicable, a tracking link. Status and changes are managed through the platform or directly with the operator.
Prices
Prices are shown in USD, include applicable taxes, and are based on current rates for the selected zone and passenger band. They may change without notice for future bookings; they never affect a booking already confirmed and paid.
Payment
Online payment is processed through PayPal using the methods PayPal enables. We do not store card data on our servers.
Confirmation
A booking is confirmed once payment is received and approved by an administrator; you will receive confirmation with your reference by email or WhatsApp.
Changes and cancellations
You may request changes or cancel at no cost up to 24 hours before pickup time. Cancellations with less than 24 hours' notice or passenger no-shows may not be refundable.
Liability
The transfer is provided by the partner operator assigned to the booking; Punta Cana Move acts as an intermediary and coordination platform, not as the carrier.
Passenger conduct
The passenger must be present at the agreed pickup point and time. Delays attributable to the passenger may result in additional charges or rescheduling subject to operator availability.
Governing law
This service is governed by the laws of the Dominican Republic; any dispute will be submitted to the competent courts of the DR.
Contact
For questions about these terms, message us on WhatsApp or at the contact email published on the site.